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Utility Workers Union Files Complaint Challenging Pennsylvania American Water Customer Service Terminations |
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February 7, 2012
Washington, Pa. Utility Workers Union of America (UWUA-AFL-CIO), System Local 537 filed a complaint today with the Public Utility Commission charging that Pennsylvania American Water has terminated service to Pennsylvania consumers over a period of three or more years without serving proper termination notices required by state law.
The complaint charges that from at least 2008 through October 2011, Pennsylvania American routinely terminated water service to customers in its Mon Valley District without delivering a notice of termination three days prior to the disconnection, as required by PUC regulations.
Local 537 discovered the improper practice after the Union’s members raised concerns that the three-day notices were not being delivered in the Valley District, even though management has routinely assigned UWUA members in other Pennsylvania American districts to serve the notices on customers. In one incident cited in the complaint, a UWUA member observed a supervisor in the Valley District shredding documents that appeared to be undelivered three-day notices.
Pennsylvania American’s Valley District serves 22,000 customers in municipalities throughout the Monongahela Valley south of Pittsburgh. The UWUA complaint also charges that the company has failed to properly serve numerous other customers across the state with notices that are required after service is terminated.
“Utility workers take seriously our responsibility to serve the public,” declared Kevin Booth, president of UWUA Local 537. “When we learned that Pennsylvania American had been routinely terminating vital services to consumers without providing adequate notice, we took action to notify the proper authorities.”
The Union’s complaint requests that the PUC open a full investigation into the company’s practices. The complaint also requests that the Commission impose civil penalties and to order the company to refund all reconnection fees charged to consumers whose services were improperly terminated. Under Pennsylvania law, the PUC can assess a $1,000 penalty for each violation.
Copies of the complaint are available from the UWUA upon request. The case has been assigned PUC Docket No. C-2012-2287204.
The Utility Workers Union of America represents working men and women in the utility industry throughout the U.S., including 2,500 employees of American Water in Pennsylvania and in 10 other states.
UWUA members are committed to promoting the highest quality and safest utility services possible. We believe utility companies that treat the communities and customers they serve with respect, consideration, and the highest ethical and legal standards will also treat employees fairly.
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Open Letter to All UWUA Members at American Water |
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July 12, 2011
Dear Sisters and Brothers:
We are writing to all UWUA members at American Water to respond to the letter distributed on July 5 by top corporate management. We also want to bring you up-to-date on management’s assault on union workers, as well as on our continuing efforts to oppose those unfair attacks.
In their letter, these top managers falsely claim that the UWUA has somehow criticized the quality of services delivered every day by American Water employees. Nothing could be further from the truth. The skill, training, and dedication of union employees at American Water are beyond question, and have always been crucial to the success of this Company.
The problems at American Water have been caused not by hourly workers, but instead by the complete disrespect shown by top management toward dedicated union workers. In fact, the corporate officials who signed the July 5 letter are part of the same management team that has launched a wide-ranging assault on hourly employees throughout the Company:
- Over recent years, management has routinely demanded painful concessions in local contract negotiations, including the unlimited subcontracting of union jobs and slashing sick leave benefits, while offering nothing more than minimal pay increases for hourly employees.
- At least nine UWUA contracts have gone past their expiration dates, in some cases for more than a year, because of management’s demands for big givebacks from union workers. These include contracts in New Jersey, Pennsylvania, West Virginia, and Missouri.
- In Missouri, management recently announced plans to unilaterally implement its last contract offer, even though UWUA members there have overwhelmingly rejected management’s proposals. Among other concessions, management is demanding the right to destroy every single UWUA job in the St. Louis area through unlimited subcontracting.
- In Florida, management has refused for years to bring Pensacola call center workers up to the same pay levels as their sisters and brothers performing the same work in Alton, illinois — in effect imposing unequal pay for the predominantly minority workforce in Pensacola.
- In West Virginia, American Water recently announced plans to lay off 10% of its entire workforce statewide because top management said that a 4.4% rate hike approved by the state Public Service Commission wasn’t big enough. On May 31, the UWUA won an order blocking management’s scheme to lay off these workers, until the PSC can conduct an investigation into the harmful effects the cutbacks could have on customer service.
- Earlier this year, management unilaterally imposed huge concessions in healthcare benefits for union workers at American Water, including a 52% hike in employee premiums for family coverage and big cuts in benefit levels. We believe that action was illegal, and the UWUA has filed an unfair labor practice charge challenging management’s conduct.
- Management imposed these cuts on union workers, even while top bosses continued to collect fat bonuses and huge salaries.
Now, the same management team waging this unfair assault on UWUA members wants us to believe they are our best friends. We refuse to be fooled!
Management’s July 5 letter is nothing more than a shameful attempt to undermine UWUA members’ support for the Union. Management doesn’t just want to take away union workers’ hard-earned benefits and job security. In addition, management is desperately trying to find a way to stop the UWUA’s continuing efforts to stand up for our rights.
We also assume the July 5 letter was a result of management’s stunned reaction to a recent decision by the City Council in Rialto, California to reject the Company’s bid for a 30-year contract to operate Rialto’s water system. We are enclosing a copy of the press release issued by the UWUA National Union concerning the Rialto City Council decision.
As you can see, nothing in the UWUA press release supports management’s false claim that the press release somehow criticized the dedicated service of hourly employees at American Water.
Instead of sending out misleading letters, we believe management should have recognized the Rialto decision as a wake-up call that padding corporate profits and top executives’ enormous paychecks at the expense of workers and consumers is a bad way to run a public utility.
UWUA National and Local leaders stand ready to build a productive relationship with American Water, as soon as top management begins to treat hourly workers with genuine respect. We will know that management is prepared to make that commitment when it begins to offer workers fair local contracts and a new National Benefits Agreement with no concessions.
In the meantime, it is urgent that every UWUA member continue to demonstrate your continued solidarity and support for your Local and National Unions. We will keep you informed about other developments in this critical struggle.
In solidarity,
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D. Michael Langford UWUA National President
Tom Schneider President Local 335 St. Louis, Missouri
Michael Esposito President Local 423 Elizabethtown, New Jersey
David Quatrone President Local 391 Short Hills, New Jersey
Daryl Grindeland President Local 508 Los Angeles, California
Timothy Campell President Local 455 St. Charles, Missouri
Joe Roldan President Local 508-A Newbury Park, California
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Kevin Booth President Local 537 Pennsylvania, Maryland and West Virginia
Philipio Green President Local 640 Alton, Illinois and Pensacola, Florida
Tina Haynes President Local 511 Monterey, California
Danny Watts President Local 121 Chattanooga, Tennessee
William “Hank” Lewis President Local 500 Champaign, Illinois
Joe Intermor President Local 365 Long Island, New York
Donald Johnston President Local 395 Shrewsbury, New Jersey
Mary Risley President Local 397 Kingsville, Ohio
Greg Lanham Vice President Local 537 Milton, West Virginia
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American Water Is Your Company UWUA Is Your Union |
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American Water reacts as expected to the Rialto Water position that the UWUA took, sending a letter to employee’s homes that is mostly speculation and conjecture. The response from UWUA Local 537 is below.
American Water Is Your Company UWUA Is Your Union
Each of us has engaged in hundreds of conversations with members who have similar perspectives on everything from how the Company wishes to grow their business to how the Company wishes to teach us how much health care costs in America. The similarity in thought is overwhelming, as is the confidence our members have shown not only in the Union leadership, but in voicing their opinions to the leadership of this Union. These conversations are reassuring because they are proof positive of just how much our members care for their Union, and the customers they serve; however, today, we are taking a moment to confirm the above, by responding to American Water’s corporate attack on the Union that we belong to, which we feel is unfair and unwarranted.
We have read the communication from the Utility Workers Union of America, (UWUA) and agree that it is a huge victory for the Rialto ratepayers. Turning over their water system to American Water at this time is clearly not a wise choice. Those of us that work for American Water and know the history of the Company know these are the worst of times. American Water executives have interpreted the UWUA message as negative towards our members. We do not. It is in fact our members that enable this Company to be as productive as it is, and earn the profits that they do. We don’t find this message to be “bragging” that they will help block American Water’s efforts to expand water services, but a clear message that we not only care about our members, but we are also consumer advocates. It is our members that directly deal with the consumer every day. We think our members perform at a stellar level, in spite of hearing many negative comments from lower level management.
It should come as no surprise to upper management, especially Mr. Lynch, as he had a discussion with the President of the UWUA, Local 537 after a heated group discussion in Philadelphia where negotiations were taking place for National Health and Pension. During that discussion he was advised of the dissatisfaction that the members in Pennsylvania, West Virginia, and Maryland had with the management of the Company. He was provided a card and an invitation to come to Pittsburgh to further discuss the issues maintained by the members of this Local. He has not done so. Do you think that is an accurate reflection for the lack of regard this membership feels that this management team has for its employees? We do!
Union leaders do represent our members, and we do it well; from the smallest Local to the top of the National Union. We are proud Union members, officers, and hardworking employees. We take exception to the response written by a few corporate officers that are only speculating on the sentiments of their employees, and our members. In 2008, PAWC went through a PUC Management audit wherein finding VII-4 determined that employees had not been surveyed since 2003, and the Company had no current data on employee attitudes, management practices, and other key elements of corporate culture. We certainly don’t recall a rush to formally evaluate the above on any regular frequency, if at all.
If it were true that the financial well-being of each of us as employees is in a way tied to the well-being of American Water, we would not be seeing our benefits cut, and our wages in some cases frozen, while the stockholders continue to realize increases in dividends quarter after quarter. We don’t however begrudge them of that, they are investors. Our members are also investors. They invest the majority of their lives working for a Company that has decided to reward the very employees that make the dividends and increasing profits possible, by raping them of their benefits. It is again our members that enable the Company to continue to achieve the customer satisfaction and compliance records that they do. American Water is profitable in spite of itself…
We do not believe that the statement “…private profiteering” can and should be interpreted as meaning that the Company should not exist; but what benefit do the customers and employees realize from the top 7 executives receiving 12.5 million dollars? We work next to water and waste water authorities in many areas that provide a similar if not equal service without the corporate greed attached. Perhaps the customers in West Virginia should react as negatively as Mr. Sterba does in his response to the UWUA. It was Mr. Sterba that said during the annual meeting that American would invest their money in States that are willing to provide him and his Company a more favorable rate increase. They recently were quoted in the paper as saying they are not sure they will even continue with previously promised “Public-Private partnership money that some Counties were counting on. If this Company doesn’t follow through with its commitments to government entities, how can the consumers or employees trust American Water? West Virginia American still sends 7 Million dollars in dividends to American Water; who grows here? West Virginia American Water paid out $630,000.00 in bonuses, and then laid off 10 percent of the work force in in the State. Will the bonus recipients return the cash? Apparently they didn’t really earn it! The Company is failing. It seems as if this group of executives is a little hypersensitive when receiving criticism. They want to hear from you, but only when you agree with them. Recently, a County Commissioner in West Virginia wrote these words to the West Virginia Public Service Commission. “I am extremely concerned that the Company’s decision to layoff thirty-one (31) West Virginian workers represents an unquestionable retaliatory response to this Commission’s refusal to grant all or most of the Company’s recently-requested rate increase”. The author of that statement, Mr. Kent Carper, is not a Union member, or employee, but he is an observant outsider that views this Company as do so many others. Greedy!
Part of the long term strategy of American Water is to grow their business, which has a number of effects on labor. They state that when they grow their business, they create jobs. They are however doing more work now with less people. In fact, it is a common Company demand across the Country for the Company to be able to contract out your work, thus creating work for others, not you. Putting pipe in the ground does mean the contractors are getting fat, nearly as fat as the top seven. Some of the smartest executives absorb the comments of their employees even if perceived to be negative, and learn from them. That doesn’t seem to be the case here at American.
They state that they are committed to work on relationship building and good faith efforts to partner with us, yet they strive to seek out the most anti-union management they can buy. For instance, the most recent addition to the PAWC Human Resource “fleet” prides himself on LinkedIn as having experience in “union avoidance campaigns”. How can they make the statement, “These partnerships would generate jobs for other union members and could ultimately strengthen job security for those already employed at American Water”. Who were they writing to? Do you believe them? We don’t. Do they sound genuine to you? They don’t to us!
We understand that the undersigned in the Company response, “American Water Is Your Company” take exception to the actions of the UWUA, however, we do not! We take exception to the abhorrent behavior of American Water, Pennsylvania-American Water, and West Virginia American Water. As stewards of a commodity that is precious to life, we strive to make a fair living and earn decent benefits while providing a safe and reliable product to the customers that we respect.
We welcome and look forward to the day that American Water can earn the respect that its predecessor RWE had so deservingly earned and garnered. Only then will the relationships begin to heal, and the employees again are proud to say what company they work for.
Sincerely,
J. Kevin Booth President UWUA, Local 537
Michael Kennedy Vice-President UWUA, Local 537
Gregory R. Lanham Vice-President UWUA, Local 537
David Rowland Recording Secretary UWUA, Local 537
Marei J. Burnfield President, Elizabeth District
Christopher Koschock President, Uniontown District
Dirk Finley President, Warren District
Mark Wise President, McMurray District
Michael Olek, Sr. President, Wilkes-Barre Scranton
Christopher M. Lawrence President, Indiana District
John Adams President, New Castle District
Robert Hutcheson President, Brownsville District |
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UWUA Local 537 In Response to Bill Kelvington's Dear Employee Letter |
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Bill Kelvington reacts as expected to the National Labor Relations Board's position. President Booth's response to Bill Kelvington's "Dear employee" letter is below.
July 13, 2011
Dear Brothers and Sisters:
You no doubt have received Bill Kelvington's July 11 letter discussing the various labor board charges that were filed over the primary picketing that went on earlier this year. I am writing to you to correct the incorrect spin in Bill's letter.
While Bill tries to make it look like the Union lost the Labor Board proceedings, actually the company was the loser. Here are the labor board charges that were filed:
1. The Union filed 2 labor board charges, one in Pittsburgh and one in Philadelphia, stating that the company illegally threatened union members in a letter sent by Carole Dascani stating that refusing to cross the primary picket lines that the Union set up could lead to discipline. The Labor Board found in both cases that the company's letter was a threat to employees under the National Labor Relations Act, that the picket lines were lawful primary picket lines and that a complaint will be filed against the company and it will be scheduled for a trial before a judge.
2. The Union filed a labor board charge stating that when Kent Shronz, a plant operator in New Castle and the step-son of a Pittsburgh supervisor (Greg Tokar), approached a primary picket line in New Castle and asked a supervisor what he should do, what the supervisor told him was an illegal threat. The Labor Board found that what was said to Kent Shrontz was an illegal threat under the National Labor Relations Act and that a complaint will be filed against the company and it will be scheduled for a trial before a judge.
3. The Union filed a labor board charge stating that the company's failure to pay people who refused to cross the picket lines was a violation of the National Labor Relations Act. The Labor Board found that while the company's conduct may be a violation of the company-union labor contract, it was not a violation of the National Labor Relations Act. The Labor Board asked the Union to withdraw that labor charge since the question of payment to the employees can be decided in the grievance procedure. The Union agreed to withdraw the labor charge since the grievances cover this matter. This is the matter hammered on by Bill in his letter. Bill must not be aware of Susan Caruso's responses to every single grievance filed over our members not being paid. She states they were not paid because the picket lines were not legal primary picket lines. The National Labor Relations Board disagrees with her. The Company has stated their position in this matter repeatedly, and unless they now change their position, I believe every one of the members that honored those picket lines will be paid.
4. The Union filed 2 labor board charges stating that when it tried to post letters in New Castle and White Deer rebutting what Dan Hufton, a company supervisor, said about whether or not plant operators could leave the plant if pickets showed up, supervisors either tore the letters down or refused to allow them to be posted. The Union stated that tearing the letters down or refusing to let them be posted was a violation of the National Labor Relations Act. The Labor Board found that what the company did was a violation of the Act and that a complaint will be filed against the company and it will be scheduled for a trial before a judge.
5. The company filed a labor board charge against the Union stating that the primary picket lines were illegal and that what was said to an employee who actually crossed a picket line was a violation of the National Labor Relations Act. The labor board dismissed that part of the charge that stated that the picket lines were illegal and decided to let a judge decide if what was said to the employee was a violation of the National Labor Relations Act. Bill apparently forgot that part. Basically, Bill failed to tell you that out of six labor charges filed by the Union, the Labor Board found that five of them have merit and will be heard by a judge and that the sixth can be resolved by the contract grievance procedure. The most important part of the company's labor charge (that the picketing was illegal), was thrown out, and the other part of it (were improper statements made to an employee who crossed the picket line), related only to one employee and a judge will decide that question.
Bill also discusses what happened in 1992 when there was a strike in the Outside Districts. The labor charge filed by the Union then was also to obtain pay for people who refused to cross the picket lines that were set up then, and the Labor Board did dismiss those charges because the matter could have been handled in the grievance procedure. As a part of that strike settlement, the grievances were settled as well. What Bill did not tell you is that in 1992, the company did not file any charges against the Union contending that the picket lines back then were illegal-it must have thought then that they were legal since they did not file anything.
I guess the company thinks you are so gullible that if it tells you it won on one issue when it lost on 5 of 6 filed against it, you will believe that it actually won something. The truth is that the Labor Board has found that our primary picket lines were legal and is bringing the company before a judge to decide that matter.
Bill states that when the Labor Board is confident that there is no merit in a labor charge, it dismisses it without a hearing. Funny, he did not tell you that when the Labor Board is confident that there IS merit in a charge, it files a complaint and has a trial, which is what it did in 5 of the 6 labor charges that we filed against the company.
Bill also says that he wants you to have the latest information on whether you will be paid if you do not cross a picket line. If that is the case, we wonder why he did not tell you that in the Pittsburgh strike in 1980, people from the Outside Districts refused to cross a Pittsburgh picket line and when the company did not pay them, the Union took the matter to arbitration and won the case and the people got paid. What Bill really is doing is what the company is so good at, spinning a story by leaving out the parts that don't help the company. Bill's last paragraph really says it all. He knows how strong our members are, and is horrified that they will honor any future picket lines. The only other reason that I can think of as to why Bill is communicating with our members in an effort to "keep them informed" is that after he fails miserably in the pending rate case and gets fired, he may consider running for Union President. You go Bill! But keep in mind if running for office, our members prefer truthful candidates.
In Solidarity,
J. Kevin Booth President, UWUA Local 537

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Call the PUC now and register your opposition to the proposed rate increase. It only takes a few minutes, and the PUC is very interested in your comments. Dial 1-800-692-7380 and press 2.

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UNITED WE ARE A STRONG UNION!!Members in 6 of our 6 Pennsylvania-American Water Districts have been unable to negotiate a fair contract with the Company in some cases for as long as 17 months. Our members have also been unable to come to terms for a successor contract in Huntington, WV as well. American Water has also implemented a sub standard health plan which will cost the members 52% more for the coverage. A $1,500.00 doctor bill will result in a 2000% increase in some cases.
Local 537 members are committed in their fight to secure fair contracts with Pennsylvania-American Water. The camaraderie is unique to the Union Movement. We have members sending letters to politicians, making phone calls, and asking when they will be asked to participate in Labor Actions.
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UTILITY WORKERS FIGHT TORRENT OF GREED AT AMERICAN WATER CO |
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Charging that the American Water Company is demanding huge rate hikes from customers and steep concessions from employees – while showering top executives with lucrative pay packages – dozens of workers and community members rallied outside the nation’s largest for-profit water utility in Alexandria yesterday morning to demand an end to American Water’s “unfair attacks” on working families.
“American Water is trying to increase water rates and give their CEOs millions of dollars" out of the pockets of their workers through increased health costs, Gary Ruffner (below, reading letter), National Secretary-Treasurer for the Utility Workers Union of America (UWUA), told Union City. “It’s always the case that greedy people want to make profit off of the back of the workers, but it’s not fair to trample on the workers and community like that. We’re here to bring attention to corporate greed and the practices that are going on within corporate America all over this country.”
After leafleting morning commuters outside the King Street Metro station for several hours, the demonstrators – which included members of the UWUA, the AFL-CIO and SEIU 32BJ – chanted “Rate hikes for you- bonuses for bosses!” as they marched to American Water’s office on Duke Street to rally and deliver their message. “Having CEO’s get huge bonuses and benefits while making employees pay double their rate for health care is ridiculous,” said SEIU 32BJ Political Coordinator Kevin Hills.
“We don’t want all their money- we just want a fair share for the workers and our community.” Before leaving, the demonstrators delivered letters from Virginia Congressman Jim Moran and the Northern Virginia Labor Federation urging William Walsh – the President of Virginia American Water Company – to be “mindful of the difficult conditions facing working families in Virginia and across the country” and to stop “the painful cost shifts to those families.”
The UWUA urges people to email CEO Jeff Sterba at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
or call 856-346-8200 to let him know that “American Water’s demands for concessions in healthcare and retirement benefits are unacceptable,” and that “management should immediately return to good faith negotiations for a fair labor agreement.” – report/photos by Adam Wright |
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PA American Water Seeks Higher Rates, Greater Profits From Customers |
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BY DAVID FALCHEK (STAFF WRITER)
Pennsylvania American Water has proposed double-digit hikes in water rates and customer charges, which would push customers' bills up 13 percent or more - a portion of which would be used to expand the utility's profit margin.
The Hershey-based company petitioned the state Public Utility Commission for the hike, which would cost the average customer using 4,100 gallons per month $6.42 more. The request also includes a 10 percent increase in the utility's allowed profits, or rate of return, for its shareholders, from 8.11 to 8.88 percent. Last year, the utility's parent company, Voorhees, N.J.-based American Water Works Co. Inc. reported net profits of $268 million.
The controversial part of the request is the increase in profits, said state Consumer Advocate Irwin "Sonny" Popowsky.
"Sure, they have to spend money to maintain the system," he said. "But how much of a return is necessary? Consider that this is a monopoly and look around. Who is getting that sort of a return?"
Pennsylvania American Water has a good track record in maintaining water systems, Mr. Popowsky said, particularly when acquiring other smaller systems that need investment.
The Hershey-based Pennsylvania unit of the company says it needs the increase to help maintain and upgrade its aging infrastructure. The company maintains a 9,200-mile network of water lines and treatment plants and many are in need of ongoing repair and replacement, said utility Chief Executive Officer Kathy Pape in a statement.
The rate Pennsylvania American customers pay for 100 gallons, now 78.9 cents, would go to 94.9 cents, a 20.2 percent increase.
The monthly service charge, a flat rate that covers the utility's cost of customer service and billing, would go from $13 to $15.50 per month, a 19.2 percent hike.
The company says the increased revenue would cover $533 million it invested in upgrades and repairs since its last rate case in 2009, which includes upgrades to water treatment facilities, storage tanks, wells and pumping stations. During that time, about $70 million was invested in the Scranton/Wilkes-Barre area, said Pennsylvania American spokesman Terry Maenza, including new mains in the Bellview section of Scranton,
and parts of Abington Twp. and Olyphant. The company will have replaced approximately 177 miles of aging water main statewide by the time the rate hikes would kick in.
The company typically requests increases in the low- to mid-teens every three to four years, with regulators eventually approving less. In 2007, a rate hike drove the average bill up 9.4 percent. In 2009, the rate hike increased bills by 6.6 percent.
The PUC typically puts a stay on proposed increases and schedules public hearings and an investigation into the need for the additional revenue and profit. Mr. Popowsky said his office would file a formal complaint.
"It's a big increase and we need to take a good look at it," Mr. Popowsky said.
Published: May 4, 2011 |
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American Water, You Can't Drink Money |
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Pennsylvania American Water has proposed double-Digit hikes in water rates and customer charges, which would push customers' bills up 13 percent or more- a portion of which would be used to expand the Utility's profit margin.
Read More: PA American Water Seeks Higher Rates, Greater Profits From Customers

Outrage is everywhere!
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‘Staggering’ Abuse and Culture of Fear Brings Workers Out at Sita |
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Around 100 cleansing workers at the Sita base in Kirklees are out on strike today (Wednesday) over alleged bullying and intimidation by management of such an extent that even the police have had to become involved. The workers operate the waste tips which were outsourced out to Sita by the council. The 24-hour strike, which began at midnight, is the first of three days of walkouts as exasperated workers seek to force senior managers at the company to get to grips with the culture of fear at its Kirklees operation. According to the workers’ union, Unite, problems began three years ago when poor handling of personnel cases at the site indicated that proper procedures were being bypassed with the union being advised that its attempts represent members would be disregarded without any consideration. A catalogue of similar HR abuses, including accusations of theft by a worker, the use of CCTV to harass workers, the production of allegedly falsified documentation to build cases against workers and the threat of sacking unless a grievance by a worker was withdrawn followed. The workforce eventually balloted for action after one colleague had been locked into an office by his manager and had to call the police to ask to be released. One manager has also made clear to other colleagues that one of his aims was to break the union at Kirklees. Regional officer Bev Clarkson explained further: “Quite clearly, management at Sita cannot manage. It is simply staggering that in this day and age one manager thought it acceptable to lock a colleague into an office in order to resolve an HR matter or that it is acceptable to falsify evidence against workers. The commonplace use of foul language when addressing workers degrades management, the workers and the company. These are people’s livelihoods we’re talking about – and incompetent, devious management is putting these at risk. “Trust and faith in the Kirllees management have collapsed altogether. Workers have been forced into strike action just to be listened to. Workers who have never taken a day’s sick leave in their life and would rather be fully fit doing their jobs are now going absent with work-related stress. One colleague, accused of theft by management forced into disciplinary to clear his name, which he did, was still given a final written warning. Understandably, he then resigned. Another colleague was harassed to the extent that he had a breakdown and ended up in hospital. CCTV cameras are pointed at workers’ cars all day in the hope that management may find something to attack them with. The list goes on and on. “Sita management has to understand that it cannot treat its employees like this. It is inhumane and unproductive.”
Unite is calling for Sita to take immediate and forceful action to halt the abuses, improve management practice at the site and restore the workers’ trust in the company.
The strike today is the first of three days of action with two further days set for Wednesday, 4 May and Monday 9 May. The picket lines are at Emerald Street, Huddersfield; Mab Lane, Birstall; Weaving Lane, Thornhill; Bentley Road, Meltham; Bromely Farm, Upper Cumberworth; Vine Street, Huddersfield, all in Kirklees.
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Local 537 Pickets American Water President's Neighborhood |
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On Sunday, March 6, 2011, approximately 80 UWUA, Local 537 members arrived at a housing development where the President of Pennsylvania American Water Company lives at approximately 11:00 AM. Local 537 members set out to leaflet and picket the neighborhood, protesting the huge rate increases for customers, huge bonuses for top bosses, and at the same time, cuts for the workers. They arrived via motor coach, passenger vans, and personal vehicles, coming from all over Pennsylvania. The members participating were from the Districts of Pittsburgh, New Castle, Butler, Kittanning, Brownsville, McMurray, Milton/Whitedeer, Mechanicsburg, and Wilkes-Barre Scranton. These members peacefully picketed for about an hour and a half, speaking with several interested residents that came out to inquire about the “parade”. Several residents supported the effort, while many others just looked on with a look of disbelief. One resident called the police, and 3 squad cars showed up, and the radio communication attracted a CBS news crew. President of Local 537, Kevin Booth, spoke with the resident and police at the resident’s front door. The resident did not like the fact that a huge 55 passenger motor coach was legally parked in front of his property. The police officer stated that as long as the protest continued in a peaceful manner and traffic was not being obstructed, the protesters were not violating any laws. Booth advised the resident that the local police were notified prior to arriving, and the officer confirmed that we disclosed our plans to the chief earlier that day. “We know the police don’t like surprises, we always notify them in advance. The police are very supportive of our cause” said Booth. The officer told Booth that the resident was not happy to see “our type” in their neighborhood. “I don’t know what type we are”, said Booth, “I assume he meant passionate people not willing to stand still while being violated”.

Picketers gather to begin a march throughout the various streets in a neighborhood where Kathy Pape, President of Pennsylvania American Water lives. (above) Picketers marching. (below)



The second stop in the trip was to a neighborhood where Human Resources Director, Carole Dascani resides. The picketers marched along a busy state highway, garnering a great deal of support from passing motorists while approaching the side street. The local police were notified prior to arriving as usual, and did not show up at this location. Picketers spent about an hour in Carole’s neighborhood.
UNITED WE ARE A STRONG UNION!!
Local 537 members are committed in their fight to secure fair contracts with Pennsylvania-American Water. The camaraderie is unique to the Union Movement. We have members sending letters to politicians, making phone calls, and asking when they will be asked to participate in Labor Actions.
Members in 5 of our 6 Pennsylvania-American Water Districts have been unable to negotiate a fair contract with the Company in some cases for as long as 15 months. American Water has also implemented a sub standard health plan which will cost the members 52% more for the coverage. A $1,500.00 doctor bill will result in a 2000% increase in some cases. |
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Local 537 Pickets at American Water |
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Local 537 set out Saturday afternoon (1/29/2011) in full force with a message for Pennsylvania-American Water Company. "We are very united" said Kevin Booth, President of the Local. "I can't recall a time when we were tighter" said Booth. "We have groups participating in unison across three States; some traveling from as far away as Huntington, WV to support their brothers and sisters in Pennsylvania.” said Booth. “The warm welcome we received was great”, said System Vice-President Greg Lanham from Huntington, WV who participated at the Butler, Pa location. “We brought our Southern Hospitality to Western Pennsylvania” said Lanham. “We set up our portable kitchen and provided hot spaghetti, Texas toast and just about anything else you could want” Lanham said. Dave Rowland, System Recording Secretary said "If they need us in Huntington, we’ll be there. We’ll take this show on the road”.

Pictured above, supporting the Brownsville picket line at the front gate of the Butler facility are Paul Burns(Huntington), Jim Lewis (National Union), Kevin Booth (System President), Greg Lanham (System Vice-President) in front of one of the Locals brightly illuminated picket tents.
Pennsylvania-American Water recently sent out a misguided notice to every law enforcement agency in Pennsylvania. Local officers have been stopping on job sites and requesting information from our members while they are working. After speaking with our members about the communication, many officers feel they have been misled. “I personally received a phone call from the Pennsylvania State Police” said Booth. After a long discussion, they understand our position and we will keep the lines of communication open with them.” When asked about a property line issue recently raised by William Kelvington, Vice-President of Pennsylvania-American Water, “the state Police assured us that they know how wide the right-of-way is on State maintained roads in their jurisdiction”, said Booth.
When someone phoned in a complaint about “suspicious behavior” outside the Company’s treatment plant in Indiana, “the two responding State Troopers seemed agitated”, said Milton President Dondi Hockenbrock. ”We were at the end of a long desolate road with only one other house in sight.” said Hockenbrock. “The owner of that residence, Mark, is a friend of labor, and has granted us access to his property" said Booth. "The call itself is suspect”.

Pictured above, from the Milton District are Jennifer Dippery and Dondi Hockenbrock (Milton President) at the Two Lick treatment plant in Indiana. Pictured below, Matt Toth (Pittsburgh), Jamie Smith (Pittsburgh), Scott Smith (Jamie's Husband), Tony Scalise (Pittsburgh)

Pictured below are supporters from Pittsburgh joining the Brownsville picket line at the New Castle plant

Pictured below are Uniontown picketers Kevin Lowry (Vice-President) , and Chris Koschock (President) representing the Outside Districts in front of the Aldrich treatment plant in Pittsburgh.

Local 537 set up "PRIMARY LABOR DISPUTE" picket lines all across Western Pennsylvania at 1:00 PM on Saturday, picketing nearly every treatment plant in Western Pennsylvania, 1 distribution department, and 1 commercial department. Picketing continued through the night and ended at 7:00 AM Sunday morning. Local 537 had the support of 46 members and officers from Wilkes-Barre Scranton, Milton, McMurray, Uniontown, Brownsville, and Pittsburgh, along with several spouses and girlfriends.
"After our Operators gave notice to management that they were exercising their right to honor the established picket lines, management promptly responded by sending supervisory personnel to staff the treatment plants” said President Booth. Every Operator reporting for work exercised the same right to honor the picket lines. Local 537 prevailed in a previous arbitration whereby members honoring the picket lines were paid their wages for doing so. The need to notify DEP’s emergency hotline was not necessary.
These actions came on the evening of the Company’s “recognition dinner”. An unnamed retiree that happened onto a picket line after attending the function said that the participation at the event was poor.
Local 537 remains willing to continue to negotiate with the Company to reach fair contracts in all of their Districts.
Our members are reminded of safety on the picket lines by John Ihli, Divisional Director of Operational Risk Management for Pennsylvania-American Water Company. John urges them to wear their safety vests while picketing.
Local 537 members are committed in their fight to secure fair contracts with Pennsylvania-American Water. The camaraderie is unique to the Union Movement. We have members sending letters to politicians, making phone calls, and asking when they will be asked to participate in Labor Actions.
Members in 5 of our 6 Pennsylvania-American Water Districts have been unable to negotiate a fair contract with the Company in some cases for as long as 15 months. American Water has also implemented a sub standard health plan which will cost the members 52% more for the coverage. Visit www.local537.com for more information. |
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